I complained recently about my Hydro bill and here’s the response I received :
Just a little note to let you know we understand your anger about the recent price hike, but it should be noted that you have no other option. We are a big company and you will pay what we tell you. You have no choice. We have the power; you need the power. Too bad … So sad. We have enclosed a little picture to help illustrate our response. Have a nice day and keep those monthly cheques coming!